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UX DESIGN LEADER • ENTERPRISE SCALE • AI-FLUENT

I design enterprise products and the systems & tools that scale them.

Design is such an integral part of people's everyday lives whether they know it or not. That's why I enjoy the research, strategy and collaboration it takes to build platforms that drive delightful experiences for them.

Ryan Phillips, drawn in graphite
NN/g & Cornell University certified
Selected work
№ 001

Tracking AI token usage

Using telemetry across AI tools to track the usage of token spend for the entire enterprise

Enterprise UX View case
№ 002

Improving design processes

Creating a systemized approach to cataloguing and contributing UI components & patterns

Design Systems View case
№ 003

Increasing speed of delivery

Leveraging AI and internal design systems to quickly compose and iterate designs at scale

ENTERPRISE UX View case
How I work

AI has sped up my design process significantly.

I work closely with business, engineering, and the people we’re designing for from the start, to roll out the right solution while maintaining a human-centered approach.

01

Discover

Sit with real users. Qualitative and quantitative research to learn what people actually need, not what we assume.

02

Define

Synthesize, map the journey, and align on the problem worth solving with business and engineering before pixels.

03

Design & test

Concept, prototype, and validate with the people who’ll use it, then iterate until it genuinely holds up.

04

Ship & learn

Partner with engineers through delivery, measure against the KPIs we set, and keep refining once it’s live.

About

Collaboration is the key that unlocks success.

Since everyone can build now, AI has emphasized the need for strong collaboration but hasn't changed the importance of keeping user experiences rooted in human-centered design and behavioral sciences.

This is where I believe as designers it's still our responsibility to advocate for users to ensure that our solutions are based on their problems and needs.

INTERESTING FACTS
I'm an active member of three communities on the leading edge of AI & design 
Was part of a White House initiative for the 7th American Workforce Policy Advisory Board 
Lived internationally for nearly a decade where I became fluent in Spanish
"People ignore designs that ignore users"
ENDORSEMENTS
from people I’ve built with

Ryan is the most thoughtful and process-driven designer I’ve ever had the pleasure of working with. His skills bring immediate impact to any team he’s on. Data always drives his thought process, and his visual design is top-notch.

Adam Martin
Senior Design Manager
Capital One

Ryan's innovative design skills and collaborative approach significantly enhanced our team dynamics. Employing design thinking, he created journey maps that pinpointed key areas for improvement, resulting in a revamped onboarding experience that elevated day one readiness.

Aitza Castillo
SENIOR DIRECTOR
Walmart

Your attention to detail is unmatched, quite frankly. You should author a textbook on UX Practices Within a Fortune 1 Company. Your dedication to your craft is inspiring. I'm excited to hear about your evolution in the field and would love to see you get an opportunity to flex between a portfolio of products.

Evan Godwin
DESIGN MANAGER
Walmart

Ryan is a gifted designer. The biggest impression he made on me was his ability to lead and execute business solutions by building relationships and partnerships with key stakeholders. I highly recommend him for his high-level design and leadership skills. 

Maria Cermeno
SENIOR UX DESIGNER
Walmart

I was impressed with Ryan's designs, which have not only a visually pleasing aesthetic but are also rooted in the foundation of interaction principles (e.g., Getstalt, Behavioral design, Learnability, Doherty Threshold, etc.) which is often neglected by many designers.

Adam Martin
SENIOR DESIGN MANAGER
Capital One

Ryan is a fantastic designer. I greatly appreciate his eye for quality, customer focus, willingness to go the extra mile, and a passion for delivering with excellence. If you know someone who is looking for a strong product designer, give him a shout.

Brook Ettestad
DIRECTOR OF ENGINEERING
Walmart